Overview

ATIO is a Level 1, Value Adding Supplier black empowered company that has been providing specialised Information Communication and Technology (ICT) services for over three decades. ATIO offers services in 4 core areas focusing on clearly defined niche markets. We focus on high quality solutions for Contact Centres. Our commitment is to deliver business value with a strategically aligned contact centre. ATIO cuts through the clutter with Unified Communication solutions, transforming the way employees, partners and customers interact. Taking advantage of the power of convergence, ATIO makes sure that you are more than simply connected; we ensure you are connected via the appropriate mode and device. We offer managed IT services to a broad customer profile together with the provision of technology management and business process services associated with telephony and call centres. Our remote support is cloud based to all clients anywhere, anytime, everywhere with the focus on immediacy. We provide service assurance and network performance management solutions to telecoms operators, service providers, technology vendors and regulatory authorities. We also offer selected unique products to our customers to permanently enable their service assurance and quality management processes.

Website

http://www.atio.com

Industry

IT Services and IT Consulting

Company size

51-200 employees

1986

Specialties

contact centre / call centre, unified communications, network perfomance, network testing, managed IT services, Voice, Lync, Telephony, VOIP, Helpdesk, IT infrastructure, Video conferencing, Recording, Workforce optimisation, Advanced applications, and Speech analytics