10,001+ employees · IT Services and IT Consulting
About the job
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Lead Infrastructure Design Engineer-Middleware/F5
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Infrastructure Design Architects is a team of Technology Architects and Engineers responsible for the analysis and design of the infrastructure framework to fit the application, platform or system needs in-line with operational standards and principles.
This job requires experience and knowledge in internet fundamentals related to web servers, application servers, Networking, DataBase, Disaster Recovery, internet security and other internet technologies.
Infrastructure Design Services is engaged from the beginning of the analysis and design phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard’s security, scalability and availability standards.
Infrastructure Design Services' primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system.
Responsible for the delivery of the Technical Architecture Document(TAD) to meet the requirements of the Application Team's Solution & their SLA.
Support the resolution of problems impacting infrastructure or product availability and performance globally.
Partner with BizOps and Application teams to support the PCI documents and external/internal audits.
Guide and train the Engineers and junior architects.
Engage in collaborative exercises and discussions with Solution Architects, Web Platform Engineers and other Shared Services Engineers to Implement, manage and support internet infrastructure components.
Research alternative technical solutions for changing business needs.
Required Skills/All About You
Advanced knowledge of middleware infrastructure technologies (Apache, Jboss, WebSphere, Tomcat, F5, ISAM) and infrastructure fundamentals related to Data Bases, Servers, Data Center, Disaster Recovery and Security.
Ability to establish relationships and partnerships with application development teams and internally within Operations.
Strong coaching and written/oral communication skills.
Ability to adapt to changing priorities and react to emergency challenges without disrupting team dynamics.
Understanding of Scaled Agile.
Ability to understand technical conversations and communicate technically with other teams.
Strong strategic mindset with the ability to transform Mastercard’s operational approach to supporting service delivery teams and build applications with operations in mind.
Knowledge of automation, CI/CD, and cloud-based technologies.
Provide technical leadership and participate in evaluating new technology for Mastercard.
Ability to conduct difficult conversations both internally within the team and externally with service delivery teams.
Ability to multi-task.
Willingness and ability to learn and take on challenging opportunities is critical.
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must
- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.