OPERATIONS SUPPORT ADMINISTRATOR / PLANNING AND LOGISTICS COORDINATOR
Middlesbrough, England, United Kingdom
Full-time · Associate
51-200 Employees · Financial Services
About The Job-
Operations Support Administrator / Planning And Logistics Coordinator Who Has Excellent Communication, Organisational, Time-management And Administrative Skills With The Ability To Provide A High Level Of Service To All Client Enquiries Is Required For A Global And Well-established Leading Towage Company Based In Teesside, Middlesbrough, North Yorkshire.
Candidates Will Need A Solid Administration Or Operational Support Background With Previous Stakeholder Management Or Customer Service Experience. Any Previous Experience Of Logistics Planning Would Be Highly Desirable, Although Not Essential.
The Salary Is Broken Down Into The Following Parts:
Starting Salary During Probation: £25,000 Per Annum
Salary After Probation: £26,000
Salary After Full Trained: Up To £30,000
Benefits: Target 5% Annual Bonus, Bupa Health And Dental Care, Pension (Matched Contributions Up To 10%)
Location: Teesside, Middlesbrough, North Yorkshire
Job Type: Full-time, Permanent
The Role Will Be Part Of A Team Which Will Work On A 24/7 Rota Basis.
The Rota Is As Follows
7 Day Shifts, 7 Full Days Off, 7 Night Shifts, 7 Full Days Off
Day Shift Hours: 08:00 – 20:30 With 1 Hour For Break
Night Shift Hours: 20:00 – 08:30 With 1 Hour For Break
Holidays Are Incorporated Into The Rota, However Shift Swaps Can Be Arranged To Accommodate Specific Days Off And Longer Periods Of Leave.
We Have A Fantastic New Job Opportunity For An Operations Support Administrator / Planning And Logistics Coordinator (Known Within The Business As A Customer Service Operator) Who Has Excellent Communication, Organisational, Time-management And Administrative Skills With The Ability To Provide A High Level Of Service To All Client Enquiries.
Working As The Operations Support Administrator / Planning And Logistics Coordinator You Will Be Responsible For Providing A High Standard Of Operational Support In Order To Deliver Efficient Services To Customers.
As The Operations Support Administrator / Planning And Logistics Coordinator You Will Be Key In Establishing And Maintaining Good Customer Relations And Manage Stakeholders Both Inside And Outside Of The Organisation.
Your Duties And Responsibilities As The Operations Support Administrator / Planning And Logistics Coordinator Include:
Manage Bookings And Changes For All Towage Operations Co-ordinated Through The Centre And Ensure Information Is Passed In A Timely Manner To The Relevant Employees
Be The Company Representative With Customers And Other Organisational Stakeholders, Develop And Maintain Good Relationships And Co-ordinate Regularly With Them
Accurately Enter All Necessary Data And Information Into The Booking, Scheduling And Invoicing Systems
Organise The Scheduling And Logistics Of Crew And Tugs In Order To Ensure The Most Efficient Use Of Assets To Deliver Optimum Service
Work Closely With The Operations Team, Crew And Technical Departments To Ensure That Tugs Are Available For Scheduled Maintenance As And When Required
Proactively Prepare And Maintain An Operational Forecast And Spot Hunting Reports
Liaise With The Crewing Department To Maintain Operational Availability And Ensure Compliance With Relevant Working Time Legislation
Manage Any Short-term Absences Or Exceptional Additional Needs In Liaison With The Crewing Department
Ensure Customer Contact Information Is Maintained And Accurate
Assist With General Administration Tasks And Undertake Such Other Duties As May Be Required From Time To Time To Ensure The Operational Efficiency Of The Business
Regularly Process Operational Invoice Information Which Has Been Entered Into The Sales Database In Order To Keep An Accurate Record Of Work Performed, And To Facilitate Efficient Production Of Sales Invoices
Knowledge And Experience Of Logistic Planning Preferred
Experience In An Administrative / Operational Role Essential
Stakeholder Management And Customer Service Experience Required
Proficient In It Systems Essential
By Submitting Your Job Application To Us You Are Hereby Giving Us Your Express Consent To Submit Your Details To Our Client For This Purpose.
Job Ref: Awdo-p8352
Full Time, Permanent Transport And Logistics Jobs, Careers And Vacancies. Find A New Job And Work In Teesside, Middlesbrough, North Yorkshire. Multi-job Board Advertising And Cv Sourcing Recruitment Services Provided By Awd Online.
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