PREMIER CONTACT POINT PTY LTD

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Friday, January 27, 2023 at 10:19:21 PM Coordinated Universal Time
International
Australia, Victoria, Melbourne
Description

Overview

Premier Contact Point is known for the reliability and excellence of its customer contact solutions, backed by class-leading service and support. Every day, Premier Contact Point is trusted by government, non-profit and businesses throughout Australia to handle their most important customer interactions. With a passion for improving customer outcomes and the technology that drives them, Premier Contact Point is a market leader in cloud based customer contact and self-service technologies. Premier Contact Point is a true cloud contact centre solution that delivers the ultimate customer experience. Built with the modern consumer in mind, it brings together the very best of high-end contact centre features, smartphone engagement, BI and reporting. Customers love the ease of integration, the highly intuitive agent interface and a suite of administration tools for easy configuration, even for non technical users.

Website
https://premiercontactpoint.com/
Phone
1300 85 11 11Phone number is 1300 85 11 11
Industry
IT Services and IT Consulting
Company size
11-50 employees
Founded
1986
Specialties
Cloud Customer Contact Solutions, Call Centre Software, IVR, Self-Service IVR, Call Recording, Speech Analytics, Microsoft Teams Integration, CRM Integration, and Workforce Management Solutions