Edinburgh, Scotland, United Kingdom

Contract · Entry Level

501-1,000 Employees · Non-profit Organizations

Actively Recruiting

About The Job-

Job Title: Psl Repairs Administrator (2 Posts)

Department: Psl Repairs, C-urb 6

Salary: £26,184.00 - £33,691.00 Per Annum (Dependent On Skills & Experience)

Contract: Permanent

Location: Edinburgh

The Role

At Link, People Are At The Heart Of Everything We Do. Our People Have Made Our Award-winning Social Enterprise The Success It Is Today And As It Continues To Grow, We Want Them To Be The Best They Can Be And To Reach Their Potential.

Link Housing Association Deliver The City Of Edinburgh Council's Private Sector Leasing Scheme (Psl). Psl Deliver This Service To Over 1,100 Landlords With Approximately 1,800 Properties. The Leased Properties Are Utilised By The Council To Provide Intermediate Temporary Accommodation.

We Are Looking For An Experienced Repairs Administrator To Join Our Team. This Role Is Pivotal In Ensuring Properties Are Maintained To A High Standard By Delivering A High-quality Repairs Service To Meet Contractual Targets And Monitoring Customer Satisfaction.

The Successful Candidate Will Be The First Point Of Contact For Repairs Issues. They Will Liaise With Landlords, Contractors And Tenants To Ensure Works Are Completed In Line With Established Procedures.

Maintaining And Developing Good Working Relationships With Contractors, Tenants And Landlords Is An Essential Element Of This Role As Well As Responding To Customer Enquiries In A Timely And Professional Manner.

About You

As Repairs Administrator You Will Have A Working Knowledge Of A Housing Management Environment Within A Repairs Role In Addition To Knowledge And Commitment To Excellent Customer Care, Tenant Participation And Equal Opportunities.

A Good General Standard Of Education And Advanced Working Knowledge Of Microsoft Office Including Word And Excel Is Required For This Position.

You Will Have Administration Experience Within A Fast-paced Office Environment And Knowledge Of Repairs Standards In The Housing Sector.

In Return You Will Be Offered The Opportunity To Enhance Your Skills And Knowledge Through Employee Training And Development. You Can Expect To Work In A Supportive, Trusting And Transparent Working Environment, With The Autonomy To Offer Creative And Innovative Solutions Whilst Maintaining Link’ S Values; Responsibility, Empathy, Social Impact, Participate, Equality, Challenge And Transparency.

For Further Information On The Main Position Accountabilities And A Comprehensive List Of The Essential And Desirable Criteria Required For This Post, Please Refer To The Job Specification In The Job Information Pack Above.

What’s In It For You?

As An Investor In People, We Strive For Continuous Improvement Through The Management And Growth Of Our Staff, Offering A Wide Range Of Training And Development Opportunities.

As A Link Employee, You'll Likely Benefit From The Following:

Generous Annual Leave Entitlements;

Competitive Defined Contribution Pension With Matched Employer Pension -contribution Rates, With The Option To Make Additional Voluntary Contributions;

Non-contributory And Non-contractual Life Assurance Scheme Providing Death In Service Benefits To Nominated Beneficiaries

Non-contributory And Non-contractual Healthcare Cash Plan For Employee And Dependents To Support Health And Wellbeing And Discounts On Shopping, Restaurants And Other Services;

Free And Confidential Employee Assistance Program And Services For Employees And Their Immediate Household Dependants To Support Health, Mental And Financial Well-being;

Enhanced Company Sick And Familial Pay Entitlements;

Access To A Savings And Borrowing Scheme;

Cycle To Work Scheme; And Much More!

You Will Work With Colleagues Who Offer Support To Ensure Our Customers' Expectations Are Met. In Return, We Are Looking For Applications From People Who Will Contribute To Our Aims And Work To The Highest Professional Standards.

This Post Is Subject To A Basic Disclosure Check.

Closing Date: Midnight On Sunday 10 April 2022

Interview Date: Interviews Are Being Held On Thursday 14 April 2022 At Our Office In Edinburgh Where Social Distancing Will Be Observed

How To Apply

Our Online Application Method Is The Most Efficient Way To Apply And Can Be Started By Clicking The “Apply Now” Button Below. You Must Complete An Application Form To Be Considered For Any Of Our Vacancies But You Don’t Need A Cv To Apply For Our Positions. Also, If You Aren’t Sure About How Long You Have To Fill In The Form, You Will Be Able To Save It And Return To It By Clicking On The ‘My Applications’ Tab Of The Vacancy Search Page And Entering Your Username And Password.

Please Note That Cv's Will Not Be Considered.

Please Note Should An Internal Applicant Be Successful In Applying For This Position On Either A Seconded Or Permanent Basis, They Will Move To The Terms And Conditions Associated With The Role For The Duration Of The Time They Are In Post. The Terms And Conditions Are Outlined In The Advert Above, And In The Job Description.

Link Is An Equal Opportunities Employer And We Welcome Applications From All Sectors Of The Community. Our Offices Are Fully Accessible To Wheelchair Users And We Will Interview All Disabled Candidates Who Meet The Essential Criteria.