Birmingham, England, United Kingdom

Part-time · Associate

51-200 Employees · Financial Services

About The Job-

Researcher / Data Research Analyst / Traffic Data Operator Who Has Excellent Customer Service, Communication And Telephone Skills With The Ability To Interpret Data From Multiple Sources And Who Has Excellent Time-management Skills Is Required For A Well-established Company Based In Birmingham, West Midlands.

Salary

No Previous Experience Required - Full Training Provided

We Have The Following Part-time Working Hours Available

Mon-fri: 2Pm-7Pm (£13,650 Per Year) 25 Hours Per Week

Sat & Sun: 6Am-12Pm (£6,552 Per Year) 12 Hours Per Week

Sat & Sun: 10Am-4Pm (£6,552 Per Year) 12 Hours Per Week

Sat & Sun: 8Pm-4Am (£9,422.40 Per Year) 16 Hours Per Week

Sat & Sun: 10Pm-6Am (£6,552 Per Year) 16 Hours Per Week

Location: Birmingham, West Midlands

Job Type: Part-time, Permanent

Please Note: This Is Not A Broadcast Role

Job Overview

We Have A Fantastic New Job Opportunity For A Researcher / Data Research Analyst / Traffic Data Operator Who Has Excellent Customer Service, Communication And Telephone Skills With The Ability To Interpret Data From Multiple Sources And Who Has Excellent Time-management Skills

Have You Ever Wondered Where The Traffic News You Hear On The Radio Or See On Your Sat Nav Comes From?

The Company’s Team Of Researchers / Data Research Analysts / Traffic Data Operators Supplies Real-time Traffic Incident And Congestion Data To 99% Of Commercial Radio As Well As The Bbc In The Uk And A Host Of Household Names In The Automotive Industry Such As Ford And Garmin. The International Team Also Supplies Data To Over 200 Television Stations In The United States.

Working As A Researcher / Data Research Analyst / Traffic Data Operator You Will Gather Data From Information Sources Including Traffic Cameras, Police, Cctv Control Rooms, Highway Authorities And Social Media And Manage It Using Our Custom-built Incident Mapping Software.

As A Researcher / Data Research Analyst / Traffic Data Operator You Will Have The Ability To Deliver Quality, Timely Information, Under Pressure. No Two Days Are The Same As The Company Operates 24/7/365 To Keep The Public Informed Of What’s Happening On Uk, European And North American Road Networks. You'll Be Taking Calls From All Over The Country, Keeping An Eye On Hundreds Of 'jam Cams' And Using The Latest Technology To Help Keep The Roads Moving. Don’t Worry If You Aren’t Familiar With The Road Network As Full Training Will Be Provided.

As A Successful Candidate You Will Join An Internationally Successful Company That Provides Its Employees With Resources That Are Second To None. They Are A Close-knit Team And Work In A Professional Yet Friendly Environment.

Candidate Requirements

Excellent Telephone And Customer Service Skills

Client-focused Approach

Ability To Remain Calm And Work Quickly Under Pressure

Be Able To Interpret Data From Multiple Web-based Sources As Well As Taking Inbound And Outbound Calls Relating To Traffic Incidents

The Ability To Prioritise A Range Of Incidents And Handle A Busy Workload Across Four Screens

Ability To Problem-solve And Use Judgement And Initiative

Experience Using Online Mapping And Microsoft Office Software

Journalistic Knowledge (Desirable)

Detailed Knowledge Of Tweetdeck (Desirable)

Understanding Of Uk Road Networks (Desirable)

Company Benefits

The Company Is Pleased To Offer The Following Non-contractual Benefits:

28 Days Holiday Pro Rata Inclusive Of Bank Holidays

Potential Annual Performance-related Bonus Of Up To 5% Of Your Salary

Free Tea, Coffee, Cereal, Fruit And Snacks

Plenty Of Overtime Opportunities

Employee Assistance Programme Including Mental Health Wellbeing And Access To Face-to-face Counselling

Free On-site Parking And Access To Free Ev Charge Point If Required

Free Eye Test And Contribution Towards Glasses If Needed For Dse Use

Apply Today….

By Submitting Your Job Application To Us You Are Hereby Giving Us Your Express Consent To Submit Your Details To Our Client For This Purpose.

Job Ref: Awdo-p8359

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