Friday, August 18, 2023 at 10:29:28 PM Coordinated Universal Time
United Kingdom England UK, Birmingham UK, London


1,001-5,000 employees · IT Services and IT Consulting

About the job

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

About JLL Technologies

JLL Technologies is a specialized group within JLL. We deliver unparalleled digital advisory, implementation, and services solutions to organizations globally. We provide best-in-class technologies to bring digital ambitions to life aligning technology, people and processes. Our goal is to leverage technology to increase the value and liquidity of the world's buildings, while enhancing the productivity and the happiness of those that occupy them.

Our offerings focus on the following: CRE Technology (IWMS, CMMS, and EAM), Business Intelligence, Utilization, Workplace Experience and Mobility, and Smart Buildings and Workplaces.

About The Role

Supporting and developing the various business applications utilised by end users both internal and external to JLL. We are seeking an experienced program manager to enable our continued success. The ideal candidate will have a proven ability to implement strategy and program initiatives. The successful candidate will have a strong talent for project coordination and will be focused on optimising process improvement, identify opportunities and mentoring the wider JLLT team from inception to completion utilising IT frameworks and methodologies.

The key technology elements of the platforms supporting the business are:

  • Yardi Voyager 7s
  • Qlik Sense
  • Proactis Purchase to Pay
  • Middleware technology (data transfer and Transformation tools)

This role will work closely with the Head of Technology for managed services, cross functional teams and project managers to plan and develop scope, deliverables, required resources, work plans and timings for new and existing initiatives.

What This Job Involves

As a Senior Technology Project Manager at JLL Technologies, you will be directly responsible for

  • Management of key stakeholders including JLLT and business teams
  • Acting as an advocate of best practice for all IT processes, both within the JLLT team and the wider PAM business unit
  • Representing the JLLT team in business-led project calls and plan building
  • Partnering with business Project Managers, to define collaborative project plans which satisfy the needs of the JLLT team and the business
  • Managing all aspects of Project Governance, including Charter drafting, Plan building, Budget Management
  • Support the team in building relationships with the wider JLLT team to leverage support for complex deliveries
  • Identifying risks and opportunities across the PAM division, and escalating as appropriate for support and focus
  • Attending regular departmental and inter-departmental meetings.
  • Identifying key opportunities and requirements from cross functional teams and external vendors, ensuring specifications are well detailed by the requestors to enable JLLT to support the delivery
  • Developing and managing projects and be accountable for delivering against established business goals and objectives.
  • Guide and coach the JLLT team to a high performing level on use of relevant Project Management practices and principles to deliver high quality products and services to both internal and external clients.
  • Works to resolve obstacles and impediments, whilst improving and implementing Agile practices across the JLLT team.
  • Develop and maintain a structured approach to the improvement of platforms, policies and procedures, identifying opportunities within the JLLT team.

Sound like the job you’re looking for? Before you apply it’s also worth knowing what we’re looking for:

Education and experience

  • Must have strong communication skills
  • Must have structured approach to problem solving and exceptional prioritisation and facilitation skills
  • Experience operating within an enterprise / large scale IT environment.
  • Experience managing technical projects
  • Experience with Microsoft suite
  • Strong documentation and requirements gathering skills
  • Ideally knowledge of the commercial property sector
  • Ideally a working knowledge of ITIL
  • Ideally a working knowledge of key technology solutions (Yardi, Qlik, Proactis) or similar products
  • Working knowledge of change management principles
  • Previous experience managing key stakeholders.
  • Ideally a degree in IT, Finance or Business