$51,000/yr - $114,000/yr (LinkedIn est.) · Full-time

5,001-10,000 employees · IT Services and IT Consulting

About the job

Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved.

Secure our Nation, Ignite your Future

Primary Duties/Responsibilities

• Perform Windows system administrative support to include performing backups, installing software, monitoring system and network activity, and assisting users on a daily basis
• Maintain and troubleshoot Windows servers
• Daily Checks on hardware and software
• Identify required spare parts, perform contractor’s procedures for dispatching spare parts/field service personnel, and provide technical assistance to responding field service personnel
• Monitoring the status of the production servers
• Work on resolving issues as well as tracking and reporting of efforts
• Provide support for the applications to assist with customer issues and to monitor system performance and integrity
• Updating or upgrading Software
• Diagnosing errors (Event viewer, researching errors, troubleshooting skills)
• Documentation the support procedure, change request etc.
• Perform all Hardware Maintenance Technician duties and have ability to operate the automated diagnostics systems and to interpret diagnostics findings.
• Plans, executes and provides recommendations for preventative maintenance as approved by government personnel.
• Capable of providing recommendations on spares, spares program, planning and tracking operational spares.

Qualifications

• 4-6 Experience with Windows Server, end user support, and hardware repair
• Must have active interim Secret Clearance or above.
• Must be able to travel at least 25%
• Experience of Networking topology such as LAN & WAN, TCP/IP, DNS, WINS, and Active Directory
• Experience with User administration and AD policies
• Ability to recommend system upgrades and enhancements for increased performance and capacity does capacity planning to meet business growth.
• Knowledge of software upgrades procedures
• Ability to coordinate, orchestrate, and communicate effectively with other technologists and business partners to maintain high service levels in a demanding environment
• Strong analytical, diagnostic, problem solving and communication skills

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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