Leeds, England, United Kingdom
£38,000/Yr · Contract · Mid-senior Level
51-200 Employees · Staffing And Recruiting
About The Job
This Job Is Sourced From A Job Board. Learn Morenetwork Operations Manager Required For Accident Repair Business (Field Based Role).
Basic Salary Up To £38,000 / Plus Bonus Package And Car Allowance.
Hours: Monday To Friday, 8-5
Our Client Is Seeking An Individual To Manage A Region, Ideally From Nottingham Upwards.
As A Network Operations Manager, Part Of The Network Operations Team, You Will Manage A Area Of Repair Network To Ensure Contractual Performance And Relationships Are Maintained, Correct Level Of Repair Capability, Service And Capacity Within The Repair Network. Working With Repairers And Our Customers You Will Be Responsible For Ensuring Delivery Of Customer Service And Performance To Our Clients.
Key Duties Of A Network Operations Manager Will Include
Developing Meaningful Relationships With Current Repairers And Engaging New Repairers To Provide Services To The Company And Manage Their Performance.
Maintaining A High Level Of Knowledge Of The Repair Capacity Within Your Allocated Region And Ensuring Adequate Coverage Is Maintained To Meet The Needs Of Our Business.
Ensure Repairers Adhere To Our Contractual Requirements.
Carry Out Remote And Physical Audits Of Network Repairers Producing Audit Reports With Any Required Remedial Action Plans.
Manage The Performance Of Your Allocated Repairers Using Performance Management Mi And Performance Analytics Across A Set Of Business Kpi’s.
Manage And Support Resolution Of Complaints Within Your Region.
You Will Have A Good Knowledge Of The Vehicle Accident Repair Industry And Managing Vehicle Repairer Performance, And Ideally Have Over 2 Years’ Experience In A Similar Role. Knowledge Or Experience In The Commercial Vehicle As Well As Car Accident Repair Sector Would Be Advantageous.
You Will Be Working Remotely, From Our Offices And Repairer Locations So You Will Have The Ability To Plan And Manage Your Workload Around Business Priorities. Being Fluent In The Use Of Computers And Packages Such As Excel, You Have The Ability To Produce And Analyse Performance Data To Effectively Manage Performance And Implement Performance Action Plans.
As A Team Player You Will Develop And Maintain Positive Relationships With Internal And External Stakeholders As Well As Colleagues, Demonstrating A High Level Of Engagement Within The Business.
Due To The Nature Of This Role A Full Uk Driving Licence Is Essential.
If This Network Operations Manager Job Interests You And You Would Like To Know More About It Or Other Automotive Jobs In Leeds Please Contact Grace Morley At Perfect Placement Uk Ltd.
At Perfect Placement, We Specialise In Motor Trade Jobs, So If You Are Looking To Improve Your Automotive Career Please Get In Touch With Us Today. We Are The Leading Uk Motor Trade Recruiters With Over 1,400 Automotive Vacancies Across The Whole Of The Uk!!
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